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Home > Consumer Guide > Ensuring Your Contractor Will Be On Time

Ensuring Your Contractor Will Be On Time

One way to be confident with your home repair provider is with an on-time guarantee. Home repair contractors are notorious for arriving late… and sometimes a lot late. We’re on time 94% of the time and our craftspersons are issued company mobile phones so they can call to notify you if they are running late.

We know you have better things to do than stay home from work waiting for a craftsperson to show up, only to have them be four or five hours late. We have a precise four-step system which takes into account your project’s needs, estimates the time, and recommends not only the most qualified, but also the closest craftsperson to your home.

This system:
  1. Determines the scope of your project.
  2. Generates an approximate budget for your project.
  3. Determines the craftsperson closest to your property.
  4. Determines the most qualified craftsperson for your project.


Guarantee: Our craftsperson will never arrive late without calling to notify you first.

Question to ask:
  • What guarantee do you have that you will show up on time?




Consumer Guide Contents
  1. Making Sure The Job Gets Done Right the First Time
  2. Making Sure They Can Do the Work
  3. Ensuring Your Contractor Will be on Time
  4. Making Sure You Get a Fair Price and the Final Bill Won’t Exceed the Quote
  5. Types of Home Improvement Quotes
  6. Ensuring Craftspersons Won’t Be Rude or Messy
  7. Communication and Job Progress Updates
  8. Guarantee
  9. Availability
  10. Legal Issues
  11. Convenient Contractor Check-List
    (21 Questions to Ask to Make Sure Your Project Gets Done on Time and on Budget)
  12. Letter from the Handyman Matters President and Founder
Printable Version of the Consumer Guide.

Pages in the Consumer Guide

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I am very happy with the work done by Alex! If I ever have another project, I will absolutely call on your company!
-Shelia M. - Tewksbury
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