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Home > Consumer Guide > Contractor Checklist

Contractor Checklist

21 questions to ask to make sure your project gets done on time and on budget.

  1. How long have you been in business?
  2. Do you have complaints filed against you with the BBB?
  3. What documentation do you have that proves you’re qualified?
  4. Do you require an advance deposit on all jobs?
  5. What experience or proof do you have that you can do (whatever I need)?
  6. How many times have you done (whatever I need) before?
  7. What guarantee do you have that you will show up on time?
  8. Do I get a written quote (for larger projects) and how is it calculated?
  9. Will you help me make a materials list so I can buy my own materials to save money?>
  10. What is your employee screening process before hiring (or if working with an individual, check his or her background)?
  11. Do you have policies for how you or your employees will conduct themselves in my home? If so, what are they?
  12. How will I contact my craftsperson before and during the job?
  13. What steps do you take to communicate with me before, during and after my job?
  14. Will you come back at no charge and fix any problems with your work that show up after you leave? For how long?
  15. What guarantees do you have in writing?
  16. How long will it be before you can start work on my job?
  17. Do you have a current business license and/or contractor license (if your local government laws require it)?
  18. Do you have proof of insurance?
  19. Do you have letters of reference from your bank suppliers to show that bills are paid and that you are in good financial standing?
  20. Do you have letters of reference from past customers that I can contact?
  21. Do you have a written safety program and follow safe work practice?
Printable Version of the Contractor Checklist.


Consumer Guide Contents
  1. Making Sure The Job Gets Done Right the First Time
  2. Making Sure They Can Do the Work
  3. Ensuring Your Contractor Will be on Time
  4. Making Sure You Get a Fair Price and the Final Bill Won’t Exceed the Quote
  5. Types of Home Improvement Quotes
  6. Ensuring Craftspersons Won’t Be Rude or Messy
  7. Communication and Job Progress Updates
  8. Guarantee
  9. Availability
  10. Legal Issues
  11. Convenient Contractor Check-List
    (21 Questions to Ask to Make Sure Your Project Gets Done on Time and on Budget)
  12. Letter from the Handyman Matters President and Founder
Printable Version of the Consumer Guide.

Pages in the Consumer Guide

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Dear Bret, Your product (Glide Out Shelf’s) is one of the best gifts I could have ever given myself. The quality is excellent, and I couldn’t be more pleased. Wish I had found you sooner. Thank God for Glenn Haege who found for me. Sincerely,
-Theresa L. Fraser, MI
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